Electronics For Less Canada Help Desk

Flexiti Payments Return Policy

We strive to ensure your complete satisfaction with your purchases. Please review the return policy below to understand the guidelines and procedures for returning items purchased using Flexiti Payments.

Eligibility

This return policy applies exclusively to items that are undamaged and free from any issues. We aim to ensure that all returned products meet quality and resale standards.

Return Timeframe

All returns must be initiated within 14 days from the date of purchase. Refunds or exchanges cannot be processed beyond this timeframe, regardless of circumstances.

Options for Qualifying Items

If a qualifying item is returned within the 14-day period, one of the following options will be offered:

• Exchange: The item may be exchanged for the same product or for an alternative item of equal value.
• Store Credit: Store credit may be issued, allowing you to select a different product at your convenience.

Restocking Fee for Opened Items

Items that have been opened may be subject to a restocking fee of up to 20%. This fee covers inspection, re-packaging, and preparation for resale. We recommend reviewing your purchase carefully before opening packaging.

Returns Due to Personal Preference

Returns requested solely due to personal preference are permitted; however, return shipping costs will not be covered by eflc.ca. Please consider this before initiating a return.

How to Initiate a Return

To request a return or for further assistance, please reply directly to the email you received from us regarding your purchase. Our customer service team will guide you through the process and address any questions you may have.

Thank you for choosing Flexiti Payments with EFLC.ca. We appreciate your business and look forward to providing you with exceptional service.